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Level 3 and Level 5 Standards

The Engagement Coach apprenticeship programmes deliver the Level 3 Team Leader and Supervisor Apprenticeship Standard and the Level 5 Operations and Departmental Manager Apprenticeship Standards.

Delivered within the levy-supported Trailblazer Apprenticeship Standard, our programmes feature engaging, interactive learning, and the practical, down-to-earth approach which The Engagement Coach has become known for.

Over the course of 12 – 24 months you will experience an exciting blended learning journey, as you explore, study and apply a wide range of key criteria relating to effective leadership and management standards mapped to the Apprenticeship Standards through Institute of Leadership and Management (ilm).

Apprenticeship Information

Explore with Self-directed learning: Online learning combined with engaging, interactive workshops, opening up key subject areas, providing insight, challenging thinking and offering opportunities to discuss, experiment and practice!

Study the Knowledge: Follow our guided-learning briefs to discover a wealth of additional support resources, enabling in-depth personal research, and completion of interesting, well-focused assignments.

Apply your skills and demonstrate your Professional behaviours: Throughout the programme, you will be actively applying new ideas, skills, behaviours, tools and techniques. Action-learning, personal reviews, coaching and mentoring support will combine to help you get the best out of the programme, and more importantly, the best out of yourself!

Our Level 3 and Level 5 programme are designed for employees with operational and people management responsibilities. The typical entry requirements are:

Five GCSEs at Grade C or higher

Good comprehension and ability in spoken and written English and maths equivalent to level 2 (i.e. GCSE Grade C or higher)

A commitment to apply learning, undertake assignments, and record results (including personal input of additional hours to supplement learning, complete assignments, and prepare for assessments)

A commitment to complete the full programme

Our Approach

The format of our training is a mixture of:

Webinars & online learning

Classroom based (at employer locations)

1-2-1 coaching support

Regular learner and employer reviews

With a flexible approach & supportive team


Contact us today if you want to know more about how we can help.